Very hard workers and more than reasonably priced. I own an HVAC company and came to CT to take care of families HVAC needs and Elvys and crew just blew my mind with the speed of service and quality. In 24 years in the industry I have never seen such hard workers. Thanks guys.
Elvys, I am writing you to express my gratitude for the outstanding customer service that you and your company employees have provided to our household.
I have to go back to March of this year when I requested a quote for a new HVAC system. I reached out to you based on a recommendation from another company. Your proposal was detailed and thorough, especially as compared to other estimates which I received. As important, is was a competitive quote. Once I agreed, the work was scheduled and completed on time as committed. There were no issues during the summer.
More recently during our first cold spell, the heating component of the HVAC did not work properly. I contacted you on a Saturday morning at 7:51 AM and by about 8:30 AM, there were three personnel at my house to address the problem. Between them and the plumber that you partner with, the issue was resolved.
Having personally worked with many clients, I truly understand the importance of responsiveness and overall customer satisfaction to a business. I look forward to recommending you to prospective clients.
I am fairly new to the area and decided to go with Central Air because they are local and were highly recommended to me. They did a full new heating system installation. They handled everything from explaining to permits with the town. Elvys is very well knowledgeable and very patient with explaining every step of the process.
For anyone reading this they are a great company and make everything easy and as seamless as possible.
I just wanted to thank Central Air for going above and beyond. Such professional staff from the front desk to the technicians. You guys are great. I have never seen such fast, kind and stellar service before.
Elvys and his crew were excellent. They showed up, gave me a completely understandable quote, removed my old run down hvac system, replaced vents where needed, changed out my ducts, installed a new ac and heating system and thermostat that runs on propane. They showed up on time, worked tirelessly and efficiently and completed the job exactly as quoted. I could not be happier! Highly recommend.